The Work Number®
Help improve your understanding of The Work Number with our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
Live Webinars
Choose a webinar, check your calendar, and sign up for a session that works for you! Each webinar is hosted LIVE with a Product Trainer, who is ready to share insight and help answer your questions -- so have them ready!
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Support Guides
Want to learn at your own pace? Our interactive support guides will take you step-by-step through the applications and processes for when you want to learn more.
The Work Number webManager Support Guide
Learn the basics of The Work Number® for webManagers.
Load and Error Reports Quick Reference Guide
Learn more about the Load and Error Reports for The Work Number®.
Social Service Verifications and Wage Audits Guide for The Work Number
Review how social service verifications and wage audits are fulfilled on The Work Number Service.
Videos
On-Demand training videos at the click of a button? Yes please! Just press "play" when you're ready to review topics at your convenience.
The Work Number webManager Overview
Learn about the administrative functionality of The Work Number® called webManager, including reports, data, coupon codes, and communication.
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Documents
Super busy and just need a high level overview? With our documents, we've got your quick learnings covered with the information you want to know.
The Work Number Help and Support Slide-Out - Employee FAQ
Review Employee Frequently Asked Questions.
Accessing Letters - Employer webManager Instructions
Learn how you, as an employer, can access and manage letters in webManager for The Work Number®.
The Work Number: Letters Center for Employees Instructions
Review these instructions to assist employees with using the Letters Center.
Employment Letter or Employment and Income Letter FAQ
Review frequently asked questions related to employees independently generating employment and income letters from The Work Number's employee portal.
Social Service Verifications (SSV) - Employer FAQ
Review frequently asked questions related to the Equifax Social Service Verification (SSV) service.
The Work Number - Employer Processes for Verification Requests Received
Review employer use cases for frequently received requests for SSVs, immigration letters, commercial verifications, EDRs and more.
Related applications
The Work Number on People HQ
Help improve your understanding of The Work Number with our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
Connect with Client Training HQ
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