Product Spotlights

Stay connected to planned applications enhancements, best practices, and more by registering to attend an upcoming session, or by viewing the recorded webinars of previous product spotlights.

Live Product Spotlights

Register to attend a Spotlight session to hear from subject matter experts sharing information about planned application enhancements, best practices, industry knowledge, and so much more!

Also make sure to bring any questions you want answered during the live session.

ICE, ICE…MAYBE?! Audit Yourself Before ICE Does It For You!

If ICE is in the forecast, is your business ready to withstand an audit? Product Trainer Sara Russell and Kelley Rivera, Client Implementation Front Line Manager, discuss how using I-9 Inspect® can help melt issues that might arise when being audited. The duo share insight on what happens when ICE comes into town and how you can more proactively address Form I-9 errors before the storm might hit!

On-Demand Spotlight Sessions

If you missed a previous Spotlight, or would like to listen to it again, please enjoy the recordings of the sessions.
ID Watchdog

Living in a Digital World: Helping Safeguard Your Information with ID Watchdog

In today’s digital world, it can be difficult to protect yourself from all kinds of cyber attacks. That’s why this Product Spotlight Sessions focuses on how, in partnership with Equifax’s ID Watchdog, you can protect not only yourself, but your company and employees, too! Join Success Managers Tracey Hups and Jennifer Jensen as they share best practices for securing your important information! 
Network Verification Services

Network Verification Services: When Life Isn’t Instant, We Have Your Solutions

The Work Number® delivers instant income and employment verifications. But what happens when The Work Number doesn’t have the employer record(s) you are looking for? Network Verification Services (NVS) has solutions to provide you with coverage for all your verification needs. Join us as Senior Director of Operations Erin Graves and Product Manager Chad Cheney explain more about NVS solutions available for your industry.
Affordable Care Act Management Systems

It's Not Just a Phase: The Importance of Prepping for ACA Reporting Season

In this session, ACA Success Manager John Colhouer shares best practices for helping to stay compliant when working on the various phases of ACA reporting season: planning, initiating and auditing, executing, and finally, monitoring and controlling.
Unemployment Cost Management

A Day in the Life of an Equifax Hearing Representative

Listen to a recording of our live session with Joseph Giovannoli, Appellate Manager, and Robert Kincaid, Manager, Claims Services, who have 35 years of combined experience with hearings and representing Equifax clients. 

In addition to discussing the impact a Hearing Representative has on the outcome of the unemployment hearing, Joseph and Robert will highlight how and when to involve a representative, the importance of prep calls and finding primary witnesses, as well as breakdown the day-to-day for each Equifax Hearing Representative as they prepare for your hearing.

Verification Services

Product Trends in the Mortgage Industry

“Waterfall” is the current buzz word in the mortgage industry. But what does this mean for lenders? 

Join us as Tracy Huber, EWS’ Product Manager for mortgage, breaks down the meaning of this word when referring to providers, processes, and products. As a licensed loan officer, Tracy will provide insight into lenders’ current pain points and how Equifax is focusing on the voice of customers in 2025 to bring innovative solutions.

The Work Number

The Work Number Product Spotlight - A Look Into the Past, Present, and Future

In this session, Paul Fels, Pre-Sales Solutions Engineer, joins The Work Number Senior Product Trainer, Allison Cox, in discussing the past enhancements, the current services, and look ahead at what's coming.
I-9 Services

Remote Ready: Training Your Teams on the Virtual Form I-9 Process

Join us for Remote Ready: Training Your Teams on the Virtual Form I-9 Process, featuring Guest Speakers Carol Martin and Tanya Lenzig, who will share expert insights on navigating the USCIS-approved Virtual verification process. Learn practical strategies to streamline processes and empower your teams in a virtual environment.
Employer Tax Services

Let’s Get Fiscal: Tips for Unemployment Tax Rate Savings

Saving is the name of the game, and the Employer Tax Services team is always trying to assist our clients by helping recover overpaid taxes, managing unemployment tax liabilities, and focusing on risk mitigation. In this session, Employer Tax Services Senior Director, Tiffany Strauss, shares knowledge she’s gained over 24 years to assist Equifax clients with unemployment tax management savings needs.
Unemployment Cost Management

Let’s Give Them Something to Report About: Maximizing Your UCM Success

Impact rate vs. Win Rate. Compliant. Non-Compliant. UI Integrity. All crucial buzzwords within the unemployment world, but what do they actually mean for your company’s bottom line? Chelsea Adamescu, Director, UC Product Success, breaks down the Unemployment Summary Report and provides key tips on how the data can be used to help benefit your company’s overall unemployment success in this session.
Reemployment Services

From Unemployment to Opportunity: Industry Insights from Reemployment Services

In an ever changing unemployment landscape, a comprehensive and proactive offboarding program is crucial for managing your unemployment costs.

This session features Subject Matter Expert Tammy Mullins, from Reemployment Services, and shares important industry data, as well as insight on how assisting separating employees find new opportunities by using Equifax’s Reemployment Services can not only reduce and shorten unemployment claims, but also protect your company’s brand reputation and bottom line.

Work Opportunity Tax Credit

WOTC Countdown! 5 Benefits of the Equifax WOTC Service

Whether you’re new to the tax credit world or an expert at navigating savings, in this session, we highlight the benefits of using Equifax’s WOTC (aka the Work Opportunity Tax Credit) services! Scott Shipman, AVP, Tax Credit & Incentives, shares his incredible WOTC knowledge and dives in on why you can count on Equifax to handle all of the heavy lifting when it comes to potentially maximizing your credit earned! 

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