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Video

Updating an SSN Applied For in I-9 Management

Learn to update an "SSN Applied For" Employee Record in I-9 Management.

Support Guide

I-9 Anywhere Virtual Completion

Learn to initiate a new hire packet using the I-9 Anywhere® Virtual Completion method and view an end-to-end demonstration of the employee experience.

Document

Identifying Your Firsthand Witness

The right witness can make or break an unemployment hearing. Be sure to check out this month's tip on how to find the best person for your hearing!

Video

Guardian General User Overview

This session takes a closer look the basics of navigating the Guardian platform including roles and permissions, data storage and records, dashboard panel customizations, and the finalization phases within the system.

Video

General Unemployment Overview

This session provides an introduction to general unemployment cost management which includes the history of UC and the life of an unemployment claim.

Document

2025 Tax Guide

All-state general reference guide of key unemployment insurance tax information including 2025 SUI tax rates and annual taxable wage bases.

Document

2026 Tax Guide

All-state general reference guide of key unemployment insurance tax information including 2026 SUI tax rates and annual taxable wage bases.

Document

UI Guide (State Reference Guide)

This document reflects Unemployment Insurance information from individual state sources.

Document

WBA/TWB Guide

This document reflects the information available from individual state sources.

Document

Work Search Waiver Guide

The Work Search Waiver document shares state-specific information on requirements for claimaint requirements that may be waived, where applicable.

Document

Short-Time Compensation

The purpose of this overview is to provide information on Short Time Compensation (STC) programs. A STC program, also known as shared work or worksharing, is sometimes an alternative to layoffs.

Document

Fraud Guide

This document highlights details unemployment fraud, which includes an all states and territories guide for reporting UI fraud and identity theft.

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