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Video

Encompass Users: Establishing Access to Equifax IRS and SSVS Solutions on the Partner Connect Service by Equifax

Learn to access Equifax IRS and SSVS solutions available through ICE Mortgage Technology's Encompass Partner Connect.

Document

Health e(fx) Q4 Action Items

Stay on top of reporting season with our Q4 Action Items.

Document

Creating a Report with the Country Watchlist Filter

Learn to create a report with the Country Watchlist Filter in ICM.

Video

SMS Texting Quick-Start Video

This video demonstrates how to set up and leverage our new SMS texting feature.

Document

SMS Texting Support Guide

Learn about template-driven text messaging in ICM.

 

Document

Proofpoint Client Instructions

Learn to access secured emails sent through Proofpoint, the new encryption service used by your Equifax team.

Document

Proofpoint FAQs

This document is intended to help answer frequently asked questions related to the secure email platform, Proofpoint.

Document

Proofpoint OTP Instructions

Use a one-time passcode to access the secured emails sent through Proofpoint, the new encryption service used by your Equifax team.

 

Support Guide

Encompass IRS Tax Transcript Fulfillment and Social Security Verification Service Support Guide

Learn to to leverage Equifax Verification Services to order IRS Tax Transcript Fulfillment Service and Social Security Verification Services on Encompass through ICE’s Partner Connect platform for mortgage loan applications.

Document

I-9 HQ: Using QuickStart Links

Learn how to enable QuickStart Links feature and generate links for onboarding packets in I-9 HQ.

Document

New to I-9 HQ? I-9 HQ Training Resources

New to the I-9 HQ platform? View this list of training resources.

Video

I-9 HQ: Administration Overview

This session demonstrates the administrative features of User Management and Organization Settings in the I-9 HQ platform.

 

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