The Work Number® on PeopleHQ™
Help improve your understanding of The Work Number with our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
Live Webinars
Choose a webinar, check your calendar, and sign up for a session that works for you! Each webinar is hosted LIVE with a Product Trainer, who is ready to share insight and help answer your questions -- so have them ready!
PeopleHQ Admin Overview for The Work Number
Review administrative functionality in The Work Number, as part of PeopleHQ, including reports, employee data, and managing letters.
The Work Number Basics
See The Work Number from the perspective of a verifier, employee, and employer. Learn admin functions, access usage reports, and gain data insights.
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Support Guides
Want to learn at your own pace? Our interactive support guides will take you step-by-step through the applications and processes for when you want to learn more.
Employers' Guide to The Work Number as part of PeopleHQ
Review administrative functionality in The Work Number, as part of PeopleHQ.
Load and Error Reports Quick Reference Guide
Learn more about the Load and Error Reports for The Work Number®.
Social Service Verifications and Wage Audits Guide for The Work Number
Review how social service verifications and wage audits are fulfilled on The Work Number Service.
Videos
On-Demand training videos at the click of a button? Yes please! Just press "play" when you're ready to review topics at your convenience.
PeopleHQ Admin Overview for The Work Number
This session explores the administrative functionality for The Work Number, as part of PeopleHQ, including viewing reports and employee data and managing letters.
The Work Number Basics
This session covers The Work Number from the perspective of a verifier, employee, and employer. Learn admin functions, access usage reports, and gain data insights.
Public Service Loan Forgiveness Form
What is Public Service Loan Forgiveness (PSLF) and how can The Work Number help? Learn to configure your organization and view the employee experience.
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Documents
Super busy and just need a high level overview? With our documents, we've got your quick learnings covered with the information you want to know.
The Work Number Help and Support Slide-Out - Employee FAQ
Review Employee Frequently Asked Questions.
Letters Center - Employer Instructions
Follow these steps for an employer to access and manage letters within The Work Number, as part of PeopleHQ.
The Work Number: Letters Center for Employees Instructions
Review these instructions to assist employees with using the Letters Center.
Employment Letter or Employment and Income Letter FAQ
Review frequently asked questions related to employees independently generating employment and income letters from The Work Number's employee portal.
Social Service Verifications (SSV) - Employer FAQ
Review frequently asked questions related to the Equifax Social Service Verification (SSV) service.
The Work Number - Employer Processes for Verification Requests Received
Review employer use cases for frequently received requests for SSVs, immigration letters, commercial verifications, EDRs and more.
How to Configure Public Service Loan Forgiveness
This document is intended to provide more information about what PSLF is and how to configure PSLF letters inside PeopleHQ.
Related Applications
The Work Number
Help improve your understanding of The Work Number with our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
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