Employers Edge
Help improve your understanding of unemployment management by navigating through our Live and On-Demand resources that are intended to help assist you in learning more about the unemployment process, UI Integrity, claim filing process, application training, and more.
Support Guides
Want to learn at your own pace? Our interactive support guides will take you step-by-step through the applications and processes for when you want to learn more.
Employers Edge WebPortal & Reports Support Guide
This support guide provides an overview of the various functions and features within the WebPortal application.
Employers Edge Troubleshooting Support Guide
This guide will help you learn more about the hearings process, best practices, how to find and prepare key-witnesses, what to expect for the day of, and more!
Videos
On-Demand training videos at the click of a button? Yes please! Just press "play" when you're ready to review topics at your convenience.
WebPortal Training
This video provides an overview of features and settings within the WebPortal application.
Introduction to Unemployment
Join this session to learn more about the basics of unemployment, UI Integrity, claim filing, and cost determinations.
Understanding Employers Edge Reports
This video provides an overview of the reports available within the WebPortal application.
Responding to Claims in the Edge Web Portal
This video provides an overview of how to view and respond to claims within the WebPortal application.
Documents
Super busy and just need a high level overview? With our documents, we've got your quick learnings covered with the information you absolutely need to know.
Federal Employer FAQ
This document provides answers to frequently asked questions related to Federal Employers using the Employers Edge Web Portal.
Responding to the Employers Edge Questionnaire
This document is intended to provide instructions for responding to the questionnaire with separation information.
Troubleshooting Guide for the Edge Web Portal
Use this guide to assist with commonly asked questions regarding the Employers Edge Web Portal.
Employers Edge Wage Audit Resource
This document is intended to provide information and frequently asked questions regarding wage audits.
Missouri Appeal Instructions
This document is intended to provide client instructions for submitting appeals for the State of Missouri.
POA State Requirements
This article assists in understanding each state requirement for Power of Attorney completion.
Importance of Responding to Claims
This session is intended to explain the importance and process of responding to Unemployment Claims for Federal Employers.
Related Applications
Reimbursing Employer Services
Help improve your understanding of our reimbursing services by navigating through our On-Demand resources that are intended to help assist you in learning more about reemployment services, benefits for employees and employers, and more.
Employer Tax Services
Help Improve your understanding of unemployment tax services by navigating through our Live and On-Demand resources that are intended to help assist you in learning more about how Equifax can assist in tax services through Quaterly Contribution Reports, Mergers and Acquistions, Forecasting, Witholdings, Voluntary Contributions and Join Accounts, unemployment tax processes, application training, and more.
State Connector Portal
Help improve your understanding of the State Connector Portal by navigating through our Live and On-Demand resources that are intended to help assist you in learning more about getting started, the authentication process, application training, and more.
Reemployment Services
Help improve your understanding of reemployment services by navigating through our On-Demand resources that are intended to help assist you in learning more about reemployment services, benefits for employees and employers, and more.
Unemployment Cost Management
Help improve your understanding of unemployment management by navigating through our Live and On-Demand resources that are intended to help assist you in learning more about the unemployment process, UI Integrity, claim filing process, application training, and more.
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