The New I-9 Error Playbook: Classification, Risk, and Response

For nearly thirty years, the rules around Form I-9 errors have followed a fairly consistent pattern where some mistakes could be corrected without penalty, while others could result in fines.

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I-9 HQ™

Help improve your understanding of I-9 HQ by navigating through our Live and On-Demand resources that are intended to help assist you in learning more about the onboarding/employee experience, managing and completing the Form I-9 with our service, E-Verify training, and more.

Live Webinars

Choose a webinar, check your calendar, and sign up for a session that works for you! Each webinar is hosted LIVE with a Product Trainer, who is ready to share insight and help answer your questions -- so have them ready!

I-9 HQ E-Verify Overview

This session demonstrates the use of E-Verify with I-9 HQ™, including common E-Verify responses and how to manage them.

Introduction to PeopleHQ I-9 Basics

This session overviews I-9 HQ in PeopleHQ, covering topics such as the I-9 process, sending an I-9, completing Section 2 and accessing Reports.

I-9 HQ: Administration Overview

This session demonstrates the administrative features of User Management and Organization Settings in the I-9 HQ platform.

I-9 HQ: Reports Overview

This session demonstrates the Reporting feature and functionality in the I-9 HQ platform.

Support Guides

Want to learn at your own pace? Our interactive support guides will take you step-by-step through the applications and processes for when you want to learn more.

I-9 HQ Support Guide

Review this interactive support guide to manage Forms I-9 electronically.

I-9 HQ E-Verify Support Guide

Learn about E-Verify, including common E-Verify case responses, when to take action, and how to manage every step of the verification process efficiently.

I-9 Anywhere Virtual Completion

Learn to initiate a new hire packet using the I-9 Anywhere® Virtual Completion method and view an end-to-end demonstration of the employee experience in I-9 HQ.

Form I-9 Optional Alternative Procedure - Virtual I-9 Completion

Review the Form I-9 dated 8/1/2023, enable virtual completion, and designate that the alternative procedure was used during Section 2 or Supplement B completion in I-9 HQ.

I-9 HQ I-9 Anywhere Support Guide

Learn to use I-9 Anywhere within I-9 HQ.

I-9 HQ Data Management Support Guide

Walk through the steps to download templates, enter data, save, and upload to I-9 HQ for bulk processing.

I-9 HQ Reporting: Identifying Employees Impacted by TPS/EAD Revocations

Learn more about identifying employees impacted by TPS/EAD revocations I-9 HQ.

Videos

On-Demand training videos at the click of a button? Yes please! Just press "play" when you're ready to review topics at your convenience.

Introduction to PeopleHQ I-9 Basics

This session covers I-9 HQ™ basics including the process steps for sending a Form I-9, completing Section 2, and accessing reports.

I-9 HQ E-Verify Overview

This session demonstrates the use of E-Verify with I-9 HQ™, including common E-Verify responses and how to manage them.

Merging Employee Profile Records

Learn how to merge employee profile records, including editing an employee profile and preserving data that matches existing records in I-9 HQ.

How to Run the Expiring Work Authorization Report in I-9 HQ

Run the Expiring Work Authorization Report in I-9 HQ

I-9 HQ Supplement B Completion - Expiring Work Authorizations

Learn to complete Form I-9 Supplement B for employees with expiring work authorizations in I-9 HQ.

I-9 HQ: I-9 Anywhere Virtual - Employee Mobile Experience

View this employee mobile experience video about completing a Form I-9 using the I-9 HQ Anywhere Virtual completion method.

I-9 HQ: I-9 Anywhere Virtual - Employee Desktop Experience

View this employee desktop experience video about completing a Form I-9 using the I-9 HQ Anywhere Virtual completion method.

Documents

Super busy and just need a high level overview? With our documents, we've got your quick learnings covered with the information you want to know.

I-9 HQ Training Resources

Review this list of available training resources.

I-9 HQ: Managing E-Verify Tasks

This document provides process guidance for managing E-Verify tasks within I-9 HQ.

I-9 HQ Reports Guide

Learn about the reporting available in I-9 HQ, including standard reports and custom reporting options.

I-9 HQ Notice of Inspection Information

This information outlines a Notice of Inspection (NOI) issued by the Immigration and Customs Enforcement agency (ICE) under DHS and includes Form I-9 Audit preparation information.

New to I-9 HQ? I-9 HQ Training Resources

New to the I-9 HQ platform? View this list of training resources.

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Related Applications

I-9 Inspect
Help improve your understanding of I-9 Inspect by navigating through our Live and On-Demand resources that are intended to help assist you in learning more about the auditing experience, data maintenance, and managing and correcting the Form I-9 with our service.
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simplifi-9
Help improve your understanding of simplifi-9 by navigating through our Live and On-Demand resources that are intended to help assist you in learning more about the onboarding/employee experience, managing and completing the Form I-9 with our service, E-Verify training, and more.
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Guardian
Help improve your understanding of Guardian by navigating through our Live and On-Demand resources that are intended to help assist you in learning more about the onboarding/employee experience, managing and completing the Form I-9 with our service, E-Verify training, and more.
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I-9 Management
Help improve your understanding of I-9 Management by navigating through our Live and On-Demand resources that are intended to help assist you in learning more about the onboarding/employee experience, managing and completing the Form I-9 with our service, E-Verify training, and more.
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