Social Services
As a Social Services customer, you have access to our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
Live Webinars
Choose a webinar, check your calendar, and sign up for a session that works for you! Each webinar is hosted LIVE with a Product Trainer, who is ready to share insight and help answer your questions -- so have them ready!
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Support Guides
Want to learn at your own pace? Our interactive support guides will take you step-by-step through the applications and processes for when you want to learn more.
WebManager/Administration
VIP Administration Guide for WebManagers
Review this interactive support guide about WebManager functionality for selected administrative users within an organization.
Verification Insights Portal
Social Service Verifications in VIP
Review this interactive support guide to learn how to order a Social Service Verification (SSV) in the VIP platform.
Batch Process
Batch Web Support Guide for Government
Review this interactive support guide to learn to use The Work Number's Batch File Processing Center website to receive verification data on a batch file.
Videos
On-Demand training videos at the click of a button? Yes please! Just press "play" when you're ready to review topics at your convenience.
Introduction to The Work Number® within the Verification Insights Portal™ (VIP): Social Services
This training introduces the VIP platform for ordering verifications for social services agencies.
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Network Verification Services: When Life Isn’t Instant, We Have Your Solutions
The Work Number® delivers instant income and employment verifications. But what happens when The Work Number doesn’t have the employer record(s) you are looking for? Network Verification Services (NVS) has solutions to provide you with coverage for all your verification needs. Join us as Senior Director of Operations Erin Graves and Product Manager Chad Cheney explain more about NVS solutions available for your industry.
Documents
Super busy and just need a high level overview? With our documents, we've got your quick learnings covered with the information you absolutely need to know.
Search Other Users' Orders Functionality
As a WebManager for your organization, learn how to turn on the Search Other Users' Orders functionality for a specific user.
Related Applications
Complete Income™ Resource Center
As a Government customer contracted for Complete Income, you have access to our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
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