Did you know that Equifax offers Network (manual) Verification Services?
Register for the live webinar to understand why a network (manual) verification process may be necessary, the services available per industry, and each solution's workflow.
Mortgage
As a Mortgage customer, you have access to our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
Live Webinars
Choose a webinar, check your calendar, and sign up for a session that works for you! Each webinar is hosted LIVE with a Product Trainer, who is ready to share insight and help answer your questions -- so have them ready!
Network Verification Services
Understand why a network (manual) verification process may be necessary, the services available per industry, and each solution's workflow.
Ordering IRS Tax Transcripts in VIP
View the ordering process for IRS tax transcripts for a business or an individual as well as the report output.
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Support Guides
Want to learn at your own pace? Our interactive support guides will take you step-by-step through the applications and processes for when you want to learn more.
WebManager/Administration
VIP Administration Guide for WebManagers
Review this interactive support guide about WebManager functionality for selected administrative users within an organization.
Encompass
Encompass IRS Tax Transcript Fulfillment and Social Security Verification Service Support Guide
Learn to to leverage Equifax Verification Services to order IRS Tax Transcript Fulfillment Service and Social Security Verification Services on Encompass through ICE’s Partner Connect platform for mortgage loan applications.
Batch Process
Batch Web Support Guide for Commercial Clients
Review this interactive support guide to learn to use The Work Number's Batch File Processing Center website to receive verification data on a batch file.
Videos
On-Demand training videos at the click of a button? Yes please! Just press "play" when you're ready to review topics at your convenience.
Verification Services
Mortgage Solutions
This training introduces the Mortgage solutions available, including strategies for when to use each solution in the mortgage lifecycle.
Encompass
Pre-close Verifications of Employment Through ICE Mortgage Technology Encompass
This training provides an overview of the two pre-close verifications (Reverify and Employment Select+) available through ICE Mortgage Technology's Encompass as well as how to order each solution.
Encompass
Encompass Users: Establishing Access to Equifax IRS and SSVS Solutions on the Partner Connect Service by Equifax
Learn to access Equifax IRS and SSVS solutions available through ICE Mortgage Technology's Encompass Partner Connect.
Verification Insights Portal
Introduction to Verification Insights Portal™ (VIP): Mortgage
This training introduces the VIP platform for ordering instant and Network (manual) verifications in the Mortgage industry.
Network Verification Services
Network Verification Services
Understand why a network (manual) verification process may be necessary, the services available per industry, and each solution's workflow.
Network Verification Services
Ordering IRS Tax Transcripts in VIP
This session covers the ordering process for IRS tax transcripts for a business or an individual as well as the report output.
Verification Services
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Batch Process
Introduction to the Verification Insights Portal (VIP): Batch Web for Commercial Clients
This training introduces commercial clients to The Work Number’s new VIP platform for ordering batch verifications.
Documents
Super busy and just need a high level overview? With our documents, we've got your quick learnings covered with the information you absolutely need to know.
Documents
Super busy and just need a high level overview? With our documents, we've got your quick learnings covered with the information you want to know.
Verification Insights Portal
Updated Additional Records in VIP: Mortgage
Learn more about additional employer records that may be available.
Verification Services
2025 Mortgage Solutions and Enhancements
Learn about the Mortgage solutions and enhancements that were released in 2025.
Network Verification Services
How to Order an IRS Tax Transcript (Individual)
Learn to order IRS Tax Transcripts (4506-C related service) for an individual in the VIP platform.
Network Verification Services
How to Order an IRS Tax Transcript (Business)
Learn to order IRS Tax Transcripts (4506-C related service) for a business in the VIP platform.
Network Verification Services
How to Order a Social Security Verification
Learn to order Social Security Verifications (SSA-89 related service) in the VIP platform.
WebManager/Administration
Search Other Users' Orders Functionality
As a WebManager for your organization, learn how to turn on the Search Other Users' Orders functionality for a specific user.
WebManager/Administration
VIP Solution Favorites Overview
Org-level and Loc-level WebManagers, learn to select up to four favorite The Work Number® solutions that will then be displayed near the top of the New Order screen for all users within the organization.
Verification Insights Portal
Verifier Support: Self-Service Options
Learn about self-service options to help answer common inquiries about verifications.
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Financial Services
As a Financial Services (Auto, Consumer Finance, Credit Card Services, Debt Management) customer, you have access to our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
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