Financial Services
As a Financial Services (Auto, Consumer Finance, Credit Card Services, Debt Management) customer, you have access to our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
Live Webinars
Choose a webinar, check your calendar, and sign up for a session that works for you! Each webinar is hosted LIVE with a Product Trainer, who is ready to share insight and help answer your questions -- so have them ready!
Ordering IRS Tax Transcripts in VIP
View the ordering process for IRS tax transcripts for a business or an individual as well as the report output.
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Support Guides
Want to learn at your own pace? Our interactive support guides will take you step-by-step through the applications and processes for when you want to learn more.
WebManager/Administration
VIP Administration Guide for WebManagers
Review this interactive support guide about WebManager functionality for selected administrative users within an organization.
Consumer Finance
Consumer Finance Income Check Verifications
Review this interactive support guide to learn how to order Income Check Verifications in the VIP platform as a Consumer Finance customer.
Consumer Finance
Consumer Finance Income Verify Verifications
Review this interactive support guide to learn how to order Income Verify Verifications in the VIP platform as a Consumer Finance customer.
Batch Process
Batch Web Support Guide
Review this interactive support guide to learn to use The Work Number's Batch File Processing Center website to receive verification data on a batch file.
Videos
On-Demand training videos at the click of a button? Yes please! Just press "play" when you're ready to review topics at your convenience.
Auto
Introduction to Verification Insights Portal™ (VIP): Auto
This training introduces the VIP platform for ordering verifications in the auto industry.
Consumer Finance
Introduction to Verification Insights Portal™ (VIP): Consumer Finance
This training introduces the VIP platform for ordering verifications in the consumer finance industry.
Debt Management
Introduction to Verification Insights Portal™ (VIP): Debt Management
This training introduces the VIP platform for ordering verifications in the debt management industry.
Network Verification Services
Ordering IRS Tax Transcripts in VIP
This session covers the ordering process for IRS tax transcripts for a business or an individual as well as the report output.
Network Verification Services
The Work Number: Roles Defined
This session reviews The Work Number processes, roles, and value.
Network Verification Services
Network Verification Services: When Life Isn’t Instant, We Have Your Solutions
The Work Number® delivers instant income and employment verifications. But what happens when The Work Number doesn’t have the employer record(s) you are looking for? Network Verification Services (NVS) has solutions to provide you with coverage for all your verification needs. Join us as Senior Director of Operations Erin Graves and Product Manager Chad Cheney explain more about NVS solutions available for your industry.
Documents
Super busy and just need a high level overview? With our documents, we've got your quick learnings covered with the information you want to know.
Network Verification Services
How to Order an IRS Tax Transcript (Individual)
Learn to order IRS Tax Transcripts (4506-C related service) for an individual in the VIP platform.
Network Verification Services
How to Order an IRS Tax Transcript (Business)
Learn to order IRS Tax Transcripts (4506-C related service) for a business in the VIP platform.
Network Verification Services
How to Order a Social Security Verification
Learn to order Social Security Verifications (SSA-89 related service) in the VIP platform.
Auto
How to Order a Dealer Verify Verification
Learn to order a Dealer Verify verification in the VIP platform.
WebManager/Administration
Search Other Users' Orders Functionality
As a WebManager for your organization, learn how to turn on the Search Other Users' Orders functionality for a specific user.
WebManager/Administration
VIP Solution Favorites Overview
Org-level and Loc-level WebManagers, learn to select up to four favorite The Work Number® solutions that will then be displayed near the top of the New Order screen for all users within the organization.
Related Applications
Mortgage
As a Mortgage customer, you have access to our robust set of complimentary live training opportunities, support guides, on-demand videos, documents, and more!
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